IMPORTANT INFORMATION / FAQs

​​​Trip Insurance (US-based residents only):  Noelette recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. We offer a travel protection plan, provided by Travelex Insurance Services. Note: The Ultimate and Advantage plans below must be purchased at least one day prior to departure, though you may purchase a Travel Med Go plan same day as long as you have not departed home. For more information and rates please go to our Travel Insurance page.  The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. Certain coverages not available in all states. RETWEB

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Final Payment: Due 60 days prior to departure. Zelle payable to [email protected]. Credit Card accepted with 3% fee.
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Gratuities: Included in the final invoice for guides and driver; but does not include Love Offerings for Chaplain & churches.

Passports:  All guests must carry a valid, signed passport (not expiring within 6 months of trip return date).

Visas:  No visa needed for US citizens for Israel/Europe. Visas needed for Russia & South America. Visa is required for Philippine citizens (90 days lead-time). Contact Noelette Tours for more information. It's the traveler's responsibility to secure a visa and/or consult a visa service in advance of their trip to allow them to secure the necessary visa. 

Check-In:  Passenger must check-in directly at the airport at least 3 hours before departure.  Luggage handling is included from/to hotel and bus; not including airports. Carry-on luggage are the responsibility of passengers at all times.  For connecting flights, allow at least 3 hrs lead time and check-in your luggage to your final destination.

Airline Ticket:  Your airline reservation has been confirmed however E-tickets (no paper ticket) are issued about 21 days prior to departure. To check-in, present your passport (at least 6 month valid), flight information, and Mileage #.  Meet the group at the departure gate.

Airline Seats: As part of a group, seats are restricted and pre-assigned by the Airline Group Dept. only. Therefore, may be changed during check-in only. Group tickets are not eligible for upgrade. ​Contact Noelette Tours if you would like to upgrade. 

Airport Security:  All liquids, perfume, gel, toothpaste, etc. must be checked-in. Small amounts may be allowed in carry-on luggage, up to 3.4 oz/100 ml each, contained inside a quart-size clear plastic zip-top bag.

Luggage Allowance:  One checked bag, maximum 50 lbs (23 kg) and 62” linear (L”+ W”+ H”) in dimension, plus one carry-on bag, and a personal item, like purse or computer. Note: 

Currency:  (variable) 1 Euro = 1.15 USD / 1 Israeli Shekel = 0.30 USD.  US Dollars and credit cards are widely accepted. ATMs are available in local currency. Inform your bank before your travel, if using credit cards or ATMs. Change about $50 in local currency for your food & minor items.

Time: Israel/Jordan/Russia +7 hrs.  Eastern Europe/ Portugal +6 hrs.  Spain +5 hrs. Brazil/Argentina +1 hr of NY/NJ

Weather Forecast (Deg in F): Europe: ~ High 70/Low 50.  Re-check forecast before final packing. Dress in layers and wear comfortable shoes. Bring umbrella or raincoat/poncho.

Meals:  Regular Tours (Cruises excluded): Breakfast and dinner are included daily. However, lunch is not included. Expect to spend an average of $10 to $20/person for lunch. Drinks are also not included. Bottled water is usually for sale at the bus or in stores. 

Mass: Scheduled daily (TBA). Proper attire is required in churches (no shorts, sleeveless). Bring your bible/prayer/song books.

Voltage (220v): Bring rounded 2-prong adaptors. Hair dryers are provided in most hotels.  

Phone/Internet: Pre-arrange with your mobile carrier to enable international roaming.  Most hotels have free Wi-Fi access.

Apps to Download:  We recommend downloading the following apps (in addition to your designated airline/cruise app) on your mobile device prior to departure:
WhatsApp – allows you to message/call your contacts when you have internet access.
Google Translate – can be used to translate signs/words and speak for you in preferred language
Mobile Passport Control – for those who do not have Global Entry, access MPC fast lanes when arriving at US ports of entry.

Walking Requirements:  Expect moderate (80%) to heavy (20%) walking activity. We encourage daily walks/exercise for conditioning before the trip to maximize site visits.

Things to Bring:  Bring casual clothes, light jacket, and comfortable shoes/slippers. Snacks, candies, sanitizer, sun block, tissue paper & medications. Separate your prescription medications and other important items plus one extra change of clothes in your carry-on bag.

Suggestion: Leave home and in a safe place a photocopy of your itinerary, credit cards, passport for emergency replacement. Make use of hotel room safe to store your valuables/important documents.

Giveaways:  Noelette Tours will provide you with a travel bag, personalized luggage tag and ID/lanyards at the airport or at the hotel (subject to availability).

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